ACTi徵求FAE/客服工程師@Irvine - 洛杉磯

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城市/區域: Orange County/Irvine
時間: Full-time job


ACTi – Irvine office 徵求Field Application Engineer (Local hire)

以下是英文JD,請意者將CV寄到 [email protected] 感謝~

有關ACTi介紹請上官網了解 www.acti.com


Field Application Engineer
Location: Irvine, CA
Job type: Full time

[Role and Responsibility]
How we work:
1. We like helping people. We work as a tightly knit team where knowledge is
openly shared while help is freely given.
2. We are a group of active people that approach every day with humorous
dedication, and do quality work in a casual atmosphere.
3. Work is delegated with full independence, yet we routinely respond to each
other for shared insight.

We aim to:
1. Create trust in customers
2. Deliver excellence in service
3. Match Customer Profile to Company Objectives

You will learn about:
1. Thinking and presenting info in an organized manner
2. Business to business decisions in industrial scale projects
3. How to handle unrealistic expectations and realistic limits

What you do:
1. Respond to technical support requests.
2. Organize tradeshows and training classes, at home and abroad.
3. Write documents to explain topics

[Qualification]
1. Curious to learn, passionate for excellence, eager to help and patient to
listen.
2. Take the long view and understand the whole picture.
3. College graduate or above. Science or Engineering background a plus.
4. Fluent in English, both written and oral. Fluency in other languages a big
plus.
5. Networking / CCTV / programming background is a plus.
6. Bilingual in Mandarin is a must.
7. Permanent US resident or Citizenship or OPT for Legitimate employment with US
is required.

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